SEED HELP
What each element does, what it means, and how to run gifting with it.
START HERE
Install Seed from the Shopify App Store and see exactly what permissions it asks for and why.
Install Seed and send your first real $0 gift order in about five minutes.
What each of Seed's five tabs (Home, Campaigns, Gift orders, Results, Settings), is for.
The Home tab: your date-range stats, Recent Campaigns, and Recent Activity feed.
The Campaigns tab: every gift link you've created, its status, orders, and quick actions.
The 4-step campaign-creation wizard: Basics, Products, Form fields, Review.
The campaign editor's header (name, status, share links, and autosave), and how the tabs are laid out.
The Basics tab. Campaign name, welcome message, hero image, reassurance lines, and CTA text.
The Products tab. Picking products, order limits, product costs, and how they're displayed.
The Form fields tab, which contact and address fields creators fill in, shipping countries, parcel lockers, and custom questions.
The Review tab. Terms and conditions, approval, and the success screen a creator sees after submitting.
The Emails tab. Every email a creator on this campaign gets, and which one you can customize.
The Advanced tab. Value caps, passwords, per-creator gift links, submission limits, discount codes, size charts, language, domain page, and embed code.
The Appearance tab. Logo, colors, font, and corner radius for this campaign's gift form.
The full-page preview of a campaign's gift form, with a real test submission.
The "Campaign Live" screen shown after you finish onboarding's Invite step. Your gift link, per-creator links, and a Shopify page for your form.
The Gift orders tab: approving pending requests, the full order ledger, and the Costs tab.
The Results tab: your rollup stats, campaign list, and the locked preview on Free.
One campaign's own results page: its rollup, reminder status, and per-creator table.
Every field on Settings → Branding. Logo, colors, welcome message, favicon, socials and the out-of-orders page.
Every email Seed sends on your behalf, who gets it, when it fires, and how to route creator replies to you.
Guardrails against duplicate or abusive gift claims, password-protected forms, and phone/currency defaults.
How gift orders flow through Shopify. The draft/live switch and order hygiene toggles.
Turn on automatic Instagram and TikTok tracking for gifted creators, and set how often Seed checks.
Connect your Instagram professional account so Seed can read and reply to creator DMs.
What Free, Starter and Seed each include, how upgrading works, and how billing is handled.
Reference for every step of Seed's setup wizard, what each one saves, and how resuming works.
Every screen a creator sees when they open your gift link: welcome, product picker, their info, review, and submit.
What a creator sees right after submitting a gift, and the emails they get as their order ships.
The page a creator opens from their post-reminder email to paste their Instagram or TikTok link.
How experienced teams set up a first gifting campaign that actually gets posts, not just shipments.
Cut the friction that makes a creator abandon the form halfway through. Product limits, variants, questions, and language.
How to curate a gift form's product list so the gift matches the content you actually want.
How to set per-order and total-order caps so a gifting budget doesn't run away from you.
How to ask for what you actually need on a gift form without killing your completion rate.
How experienced teams manage a gift campaign's lifecycle without losing setup work or reputation.
What to set up before you seed creators outside your home market, so the form and the shipment both land right.
The real controls Seed gives you against a leaked link, a repeat submission, or an over-scoped gift, and how to use them.
Where to find your campaign's gift link, which version to lead with, and how to send it so it actually gets opened.
When a shared link stops being enough, and how to mint single-use links so every gift is traceable to one creator.
Stop searching Shopify orders by guesswork. Go straight from a gifted creator to their real order.
Know exactly what's automatic and what needs you, so you stop refreshing Shopify to check.
Stop manually scrolling Instagram for every gifted creator. Read the status instead of hunting for it.
Use the manual refresh sparingly and deliberately, not as a nervous habit before every meeting.
Pick the right export for the audience. A spreadsheet for an internal review isn't the same as a client update.
Pick a check cadence that matches your program size instead of leaving the default unexamined.
Nudge without nagging. Let a schedule do the asking so you don't have to guess when it's rude to follow up.
Re-gift the creators who proved it's worth it, not just whoever asks first.
Why an unbranded gift form loses creators before they even see the product, and how to fix it in minutes.
The settings worth getting right before you send gift links to a batch of creators, not after.
Why creator DMs get lost without a connected inbox, and how to set up Seed's Instagram connection.
Reading your own gifting volume to pick a plan before you're forced to, not after you hit the wall.
What to check before you uninstall Seed, and exactly what's deleted versus kept afterward.
What actually happens in Shopify when a creator submits a gift form, no coupon, no checkout.
How Seed checks Instagram and TikTok for a gifted creator's post, and what each status means.
Seed creates a standard Shopify order. Your fulfillment, packing slips, and 3PL integration are unaffected.
What Free, Starter, and Seed each unlock, and how the order and campaign caps work.
What Seed stores for a gift order, what happens when you uninstall, and how creator data-deletion requests are handled.
Where to look when a gift form submission didn't turn into a visible Shopify order.
Causes for a blank/broken gift form or a product a creator can't see, and how to fix each.
What each real submit-error message means, and what to check for each one.
What the Instagram connection status badges mean and how to reconnect.