Settings → Emails lists every email Seed sends on your behalf (to creators and to you) and lets you turn each one on or off, set where creator replies land, and send yourself a test. Shopify's own order-confirmation and shipping-notification emails are separate and controlled in Shopify admin, not here.

Creator email routing

1Reply-To address
Where a creator's reply lands if they respond to any of the emails below, for example "can I swap the flavour?". Set this to your own address so replies reach you.

Default: Blank (replies go to Seed support)

2Cc
An address copied on every creator email. Useful for a shared team inbox.

Default: Blank

3Bcc
An address blind-copied on every creator email.

Default: Blank

Creator emails, default timeline

Applies to every campaign that hasn't set its own Confirmed email. Each step is a toggle (on by default), and the subject line preview is shown in the timeline.

4Confirmed
Sends the moment a gift is claimed. Subject preview: "Your gift is confirmed! 🎁"

Default: On

5Shipped
Sends when the order ships. Subject preview: "Your gift is on the way! 📦"

Default: On

6Delivered
Sends on delivery, then a check-in a few days later. Subject preview: "Your gift arrived, excited for the video? 🎬"

Default: On

7Ask for post
Sends a few days after delivery if there's still no post. Subject preview: "Don't forget , share your gift! ✨"

Default: On

8Thank you
Sends after a creator submits a post. Subject preview: "thanks for posting about your gift"

Default: On

9Send test email
Sends the current default Confirmed email to your store's contact address, so you can see exactly what a creator receives. Limited to 2 per 24 hours, shared with each campaign's own Email tab.

Default: None

To edit a single campaign's Confirmed email instead of the shop-wide default, use that campaign's own Email tab.

Post reminders

Fully automatic nudges to creators who haven't posted yet, on a schedule you control. Reminders stop as soon as a creator posts, or the gift is marked not posted. Measured from the same delivery clock as Results.

10Day 7 / Day 14 / Day 30 after deliveryStarter+
Three independent toggles. Turn on any combination of reminder days.

Default: Off

11SubjectStarter+
The reminder email's subject line. Supports placeholders (see below).

Default: Seed's default subject

12BodyStarter+
The reminder email's body. Placeholders: {creator_name}, {brand_name}, {product}, {submit_link}. The submit link always gets included even if you remove the placeholder.

Default: Seed's default body

13PreviewStarter+
Shows the rendered subject and body with sample values, so you can check the copy before it goes out for real.

Default: None

Emails to you

14Daily digest
Sends daily at 01:00 UTC. One summary of new gifts, deliveries and requests waiting on you.

Default: On

15Pending alert
Sends when a gift request needs your approval, or a plan limit is hit.

Default: On

16Double-order alert
Sends when a possible repeat address on an open link is waiting for your review.

Default: On

17Weekly posts digest
Sends weekly, Monday 09:00 UTC. New creator posts about your brand, with totals.

Default: On

18Post alert
Sends when a creator's first post is found or submitted. Never more than 5 a day; any overflow rolls into the weekly digest instead.

Default: On