The Emails tab lists every email a creator on this campaign can get, in the order they'd receive them. Only the first step (Confirmed) has per-campaign wording; the rest use Seed's shop-wide copy and are turned on or off for every campaign at once, from Settings → Emails.
Timeline
- 1Confirmed
- Sent when the creator claims the gift. The only step with a per-campaign editor, see below.
- 2Shipped
- Sent when the order ships. Read-only preview here; toggle it shop-wide in Settings → Emails.
- 3Delivered
- Sent when the order is delivered, then a check-in a few days later. Read-only preview here; toggle it shop-wide in Settings → Emails.
- 4Ask for post
- Sent a few days after delivery if there's still no post. Read-only preview here; toggle it shop-wide in Settings → Emails.
- 5Thank you
- Sent after the creator submits a post. Read-only preview here; toggle it shop-wide in Settings → Emails.
Confirmed email editor
Expanding the Confirmed step opens its own editor.
- 6Send a confirmation email to the creator
- Turns the confirmation email off entirely for this campaign when unchecked.
Default: On
- 7From name
- The sender name shown to the creator.
Default: Blank = your brand name
- 8Subject
- The email's subject line.
Default: Blank = Seed's default subject
- 9Body
- The email body. Plain text, line breaks become paragraphs. A row of merge-token tags above the field inserts placeholders (like the creator's name) at your cursor.
Default: Blank = Seed's default copy
- 10Button text
- Text for an optional button in the email.
Default: Blank = no button
- 11Button link
- Where that button goes. Needs both text and a valid http(s) link to show.
- 12Reply-to (optional)
- Where a creator's reply goes. Blank uses your shop default.
- 13Cc (optional)
- Up to 5 comma-separated addresses. Blank = none.
- 14Bcc (optional)
- Up to 5 comma-separated addresses. Blank = none.
- 15Preview
- A live rendering of the email as the creator will see it, updating as you type.
- 16Send me a test
- Sends a test copy of the email to you. Shares a limit of 2 test emails per 24 hours with Settings → Emails. The button disables and shows when it resets once you've used them up.