# The confirmation screen and emails

Source: https://www.seedinfluencers.com/help/creator-confirmation
Updated: 2026-09-24

What a creator sees right after submitting a gift, and the emails they get as their order ships.

After a creator taps **Confirm & Submit** and it succeeds, they land on a confirmation screen right there in the browser. They also get one or more emails from you as the order moves through fulfillment, this article covers both.

## On-screen confirmation

**1. Icon**

Can be replaced with a custom icon or image through your brand's form theme.

Default: 🎁 in a soft accent-color circle

**2. Heading**

Replaceable per campaign with your own heading (Advanced tab).

Default: "You're all set!"

**3. Message**

Replaceable per campaign with your own message. If the order instead went to a review queue. see the note below. This is swapped for a message about what actually happened and your own override is not shown, so the creator is never told an order was placed when it wasn't yet.

Default: "Thanks, {name}! Your gift order has been placed." and "The brand will fulfil your order and you'll receive it shortly."

**4. Call-to-action button**

An optional button (custom label + URL) you can add per campaign, e.g. "Follow us on Instagram". Only shown when you've set both a label and a valid

`http(s)`

URL.

Default: hidden

**5. Redirect**

Instead of showing this screen at all, a campaign can redirect the creator straight to a URL you choose the moment their order is placed. Only applies to a normal "order placed" result. never overrides the review-queue message below.

Default: off

**6. Social links**

Instagram / TikTok links from your brand's socials settings, shown as small text links under the message.

Default: hidden unless your brand settings include them

> **Tip:** **When the order isn't placed immediately.** Some campaigns hold a submission for your review instead of creating the order right away, approval-required campaigns, a repeat submission the system flags as a possible duplicate, or a campaign that's temporarily over your plan's order limit. In every one of those cases the creator still sees a success screen, but with an honest message like "Request received. {Brand} reviews gift requests before shipping" or "Thanks! The brand will be in touch shortly to confirm your gift" instead of "Your gift order has been placed." No draft order exists yet in any of these cases; it's created once you approve it.

## Emails the creator receives

These come from Seed on your behalf, not from Shopify's own order-confirmation emails (the draft order is created without Shopify's customer notification, so this is the creator's only confirmation unless you also email them yourself).

**1. Order confirmed**

Subject "Your gift is confirmed! 🎁" by default. Lets the creator know their gift is being prepared, and mentions your ships-in timeframe if you've set one. You can replace this entire email's subject, sender name, and body from the campaign's confirmation-email settings; disable it per campaign entirely.

Default: sent immediately once the draft order is created

**2. Shipping notification**

Subject "Your gift is on the way! 📦". Includes tracking info when Shopify's fulfillment has a tracking number attached.

Default: sent when the order is fulfilled in Shopify

**3. Post reminder**

A nudge asking the creator to share their post, with a link to the

[post-submission page](https://www.seedinfluencers.com/help/creator-submit-post)

. Timing and whether it sends at all are controlled by your post-tracking settings, see

[how post tracking works](https://www.seedinfluencers.com/help/how-post-tracking-works)

.

Default: sent a few days after delivery, if enabled

**4. Post thank-you**

Confirms their post link was received.

Default: sent right after the creator submits their post link

> **Tip:** Every email above can be turned off shop-wide from your email settings if you'd rather send your own. Seed checks that setting before sending each one.